COVID19 IN-PERSON SHOPPING

Updated May 7th

NEW HOURS: DAILY 10AM - 4PM

On May 6th we will be re-opening for in-person shopping. For your safety and the safety of our staff, we have implemented the following rules:

  • CUSTOMERS MUST WEAR A MASK OR FACE COVERING.

  • The yard has been blocked off and the only entrance is through the front of the pergola. 

  • We are limiting the number of customers shopping at one time to 25. Only 2 customers will be allowed inside the shop at a time and only 5 inside the enclosed greenhouse. The greenhouse will be one-way traffic only.

  • Each customer will be given an entrance card. You must keep it with you throughout your visit and return it at checkout. Please only 2 shoppers per household. No pets will be allowed at this time.

  • Please follow proper social distancing practices and maintain a distance of 6 feet or more.

  • Please sanitize your hands before entering.

  • If you are feeling unwell, please stay home.

  • To further limit contact, credit cards are preferred.
     

  • Checkout will be available inside and outside. 

  • Online ordering on phantom2go.com and curbside pickup will still be available.

  • Curbside pickup will move to the back of the greenhouse.
     

  • All staff will be wearing masks at all times.

  • We are ramping up our sanitizing procedures including disinfecting carts between shoppers.

    Please be patient with us when calling. We have been operating with a small staff and are often outside unloading deliveries, pulling online orders, or are already on another line with other customers. Once we open we anticipate we will be stretched even thinner as we will have online orders, in person shopping, and cleaning practices to uphold. Please try to call during off peak hours or send an email that can be answered after closing. Please utilize phantom2go.com for ordering. If you leave a message we will get back to you as soon as we can.


                                    Thank you for your patience and support!

We'd love to hear from you!

GET IN TOUCH

6837 Route 9

Rhinebeck, NY 12572

845.876.8606

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The Phantom Gardener

Rhinebeck, NY

©2018 All Rights Reserved.

Website Design: Ed Stern Ink